Every time you visit The Website, your IP address, your operating system, your browser model, the search engine you used to access The Website (if applicable), the date and time you accessed and left The Website, the page URL's you visited and the country you have visited The Website from are recorded in a database ("The Database"). Lyon O'Neale Arnold reserves the right to use this information internally for targeted marketing purposes and agrees to not disclose this information to any third parties not directly associated with Lyon O'Neale Arnold.
This policy also applies to any information you explicity disclose by way of the Newsletter Registration form on the Newsletters page or home page, or the Enquiry form on the Contact page of The Website. Lyon O'Neale Arnold agrees to refrain from using any of your personal information (including, but not limited to, your email address, phone number, name and enquiry) other than to send you our newsletters (if you have registered by way of either Newsletter Registration form) or to contact you in reference to any issue or enquiry which is currently open or was open in past between you and Lyon O'Neale Arnold. Lyon O'Neale Arnold agrees to not disclose this information to any third parties not directly associated with Lyon O'Neale Arnold.
Internal usage for targeted marketing purposes includes the production of website usage statistics, however these will be circulated internally only unless a third party becomes involved with Lyon O'Neale Arnold for the purposes of upgrading and improving The Website. Lyon O'Neale Arnold agrees to only disclose anonymous information to third parties.
Some links to third parties are displayed on The Website, including charitable trusts supported by Lyon O'Neale Arnold. These links may lead you to external websites, however Lyon O'Neale Arnold is not responsible for any content on these external websites, only what is displayed on The Website.
Any newsletters sent to you from Lyon O'Neale Arnold will always include an unsubscribe link for unsubscribing at anytime. As soon as you unsubscribe, your email address will be removed from The Database and you will not receive any further unprovoked contact from Lyon O'Neale Arnold. You have the right to contact Lyon O'Neale Arnold directly at any time to request changes to or removal of any personal information collected by them in The Database. However Lyon O'Neale Arnold also reserves the right to directly request any information from you that they deem essential.
Lyon O'Neale Arnold cannot guarantee the security of the connection between the device from which you access The Website and the server on which The Website resides. As a result, if any of your personal information is leaked through this connection, Lyon O'Neale Arnold can not, under any circumstances, be held accountable.
Lyon O'Neale Arnold reserves the right to place cookies on your device. Cookies are alphanumeric identification numbers which are stored on your device's storage facility through your browser to enable Lyon O'Neale Arnold to recognise your device whenever you access The Website through it, and therefore better personalise your access of The Website. It is important to note that cookies do not identify you personally, but identify your device. Through your the settings in your browser, you should be able to disable cookies, but be aware that if you do so, you will not be able to take full advantage of The Website. Lyon O'Neale Arnold can not, under any circumstances, be held accountable for any action undertaken by your browser or device in relation to the placement of cookies.
Lyon O'Neale Arnold is entitled to disclose to authorities any information deemed by Lyon O'Neale Arnold as information required to conform to legal requirements, comply with legal process or help to maintain the law, or protect the rights or property of Lyon O'Neale Arnold. Lyon O'Neale Arnold is also entitled to disclose personal information to debt collection agencies employed by Lyon O'Neale Arnold under the Terms of Engagement of Lyon O'Neale Arnold (click here to view).
We have used Nick Earl for a variety of services recently and always find him great to deal with. He explains all the legal jargon well, and his team are well organised which makes the whole process easy for everyone involved.